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FAQ

Frequently Asked Questions

Answers to common questions about our services

Accordions
How do I book a transfer?

You can book a transfer easily through our website. Simply enter your pickup and drop-off locations, select your date and time, choose your vehicle type, and proceed to checkout.

What if my flight is delayed?

Don't worry! We monitor all flight arrivals. If your flight is delayed, we'll adjust your pickup time accordingly at no extra charge.

Is it possible to cancel my booking?

Yes, you can cancel your booking. Please refer to our cancellation policy for more details on refunds based on the timing of your cancellation.

Are your prices per person or per vehicle?

Our prices are per vehicle, not per person. The price you see is for the entire transfer, regardless of the number of passengers (up to the maximum capacity of the vehicle).

Do you provide child seats?

Yes, we offer child seats upon request. Please specify this need when making your booking.

What our customers are
saying us?

Discover Genuine Insights: Real Testimonials from Our Customers

1m+
Happy People
4.88
Overall rating
Nikos Andrianou
Leisure Traveler

Arriving at Chania Airport, I was impressed by the professionalism and cleanliness of the minivan. Transfer-wow made my journey effortless and enjoyable.

Annette Black
CEO at Global Solutions

After a long flight into Heraklion, Transfer-wow’s minivan service was a breath of fresh air. The ride was punctual, comfortable, and stress-free.

Sophia Martinez
UX / UI Designer

I’m continually impressed by their commitment to excellence, which has driven our project success beyond expectations.

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